How can we help?
If you have a question or problem while using AutoFit, contact us anytime.
Contact
Emailrichanseon@gmail.com
Response timeUsually within 2-3 business days
Helpful detailsPlease include your device type (iPhone/Android), app version, and a short description of the issue.
Frequently asked questions
Where are my workout records stored?
Your workout records and photos are stored on your device by default. AutoFit does not require an account or sign-in.
Do I need to create an account?
No. AutoFit can be used immediately after installation without creating an account.
Why am I not receiving workout notifications?
Check your device settings for AutoFit notifications. Battery saver or Do Not Disturb mode may delay notifications.
Why can't I hear voice guidance?
Check your device silent switch, media volume, and the voice guidance setting inside the app.
How do I manage or cancel a subscription?
Subscriptions are managed by your app store account. On iOS, open Settings → Apple Account → Subscriptions. On Android, open Google Play → Subscriptions.
How do I delete my data?
Deleting the app removes data stored on your device. For more details, see the Data Deletion page or email us.